How we support vulnerable customers and clients.
MAS Lettings & Management Ltd is committed to treating all customers fairly and providing additional support where a customer may be vulnerable or require reasonable adjustments.
We aim to communicate clearly, act sensitively and make reasonable adjustments where appropriate to help customers access our services.
If a customer or staff member has a question or concern about this policy, they should contact Michelle Sawdyk, Managing Director, at rent@maslettings.co.uk or 07377 439 203.
Reviewed: 6th April 2026
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